Breakfast was very good, plenty of choice. The hotel is in a great location to Bourbon street, less than 15 min walk. Staff were very helpful and friendly. Our room was spacious and very comfortable. I should add, that we booked this hotel at 06.00 am in the morning because our original hotel was not great, we left that hotel at 07.00 am and drove straight to The Union Station, arrived at 07.10 am and they already had a room ready for us, I have to say they saved the start of our holiday and we went on to have a lovely time.
Kim
вересень 2022 р.
I loved the décor and the atmosphere of the old timey building. There's abundance of hints that it really used to be a train station. Staff was friendly, accommodating, and eager to help. There's live music in the afternoon and evening, and you can hear it reverberate through the hallways, which was nice. At the bar in the hotel lobby, the flipboard chatters and displays hotel messages every now and then, and it really adds to the whole experience. Despite all this, the hotel didn't feel antiquated. My room was rather large although it wasn't a suite, and it even had a small outdoor yard/personal space. The bed was comfy and the pillows were on the larger side. The TV was plenty big and was on a perfect eye level, and I liked the fact that the room had a desk so that I can get some work done. I wouldn't mind staying here next time for longer or try the suite.
Gosomewhere
серпень 2022 р.
We like the proximity to the gulch 12South and dowtown
Ellen
червень 2022 р.
Location. My husband is a train fanatic!
Mary
січень 2023 р.
The staff was exceptional! Location was ideal and the bed was amazingly comfortable! The aesthetic of the hotel interior and exterior was stunning. I loved sitting in the lobby drinking coffee every morning.
Ashley
квітень 2022 р.
Hotel was beautiful !
Bonnie
січень 2022 р.
Could walk to the Gulch or Downtown. Welcome water. Excellent coffee in restaurant. Nice employees. Clean.
Julie
червень 2022 р.
the location is ideal - within walking distance of Downtown, Broadway & the Gulch! has a historic background, it’s clean & the staff are beyond helpful & friendly. super safe area; easy access to everything
Haley
жовтень 2022 р.
The staff were exceptional. Really went out of their way to make our stay relaxed and comfortable. Really rated the service. Rooms were lovely and comfy and we really enjoyed our stay here. The hotel building has a fascinating history and it felt like a really special place to stay.
Emma
серпень 2021 р.
Love the view from the window of the train cars. The bed was very comfortable and the room maintained comfortable temperature. The Lobby was beautiful and staff very friendly and accommodating. Enjoyed the body wash and shampoo in the shower, but not the conditioner.
Christine
червень 2021 р.